FAQ

below are the answers to the most common questions i receive. if there's something i've missed please reach out to me, i'm always happy to help.

  • How much ash is needed to create a memorial bead order?
    Less than 1/8 teaspoon is all that I will need, and any ash that isn't used in creating your memorial will be carefully repackaged and returned to you with your completed piece.

  • Can a memorial be made with the ash from a pet?
    Absolutely. I would be honouted to help commemorate your beloved animal companion.

  • I'm not comfortable handeling the ash myself, what are my options?
    If you are able to make it to my studio in person I will respectfully gather the ash for your memorial from the urn or vessel. Once your memorial is complete just bring urn along when you pick up your piece, and I will return any unused ash into its original container. If you can't make it in person, I suggest reaching out to the funeral home / crematorium you have worked with. They should be able to separate a small amount of ash for your memorial.

  • Can more than one soul be commemorated in a memorial bead?
    I can certainly commingle multiple sets of ash in a memorial bead. 

  • How long will it take to create my memorial?
    Typical turnaround times is two weeks. If I expect it to take any longer I will let you know.

  • Which colours are available?
    You can view the various colours I work with here.

  • Can I request a custom colour?
    Please reach out to me using the form below. Due to the nature of glass chemistry, it can be tricky to find or create an exact colour match. That being said, I'll do my best to find the right colour for your memorial.

  • What happens if my memorial bead breaks?
    Every piece I make is annealed to ensure it's stable and properly hardened, and carefully cold-worked and inspected before being sent out. The beads are very durable, but should still be handled and worn with the same care as any precious jewellery. If your bead should break, please reach out to me so we can discuss your options.

  • Can I place an order from outside Canada and the United States?
    I would love to create a memorial for you, please contact me through the form at the bottom of the page and I will be in touch!
     
     
     

If you have any questions or comments, I'd love to hear from you.